Privacy Policy
Antony and Edwards Real Estate Pty Ltd and A and E Property Management Pty Ltd (“we”, “our”, “us”) are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
We may collect personal information from you when you:
- Enquire about a property or our services
- Apply to rent, lease, or purchase a property via our website or a third party provider
- Subscribe to our mailing lists or marketing communications
- Provide feedback or communicate with us
- Interact with third-party websites, applications, or services that are integrated with our website to provide functionality, collect information, or process requests on our behalf
- Visit or use our website
The personal information we collect may include:
- Name, address, phone number, and email address
- Date of birth, identification documents, and financial information (for tenancy or sales applications)
- Employment and income details (for tenancy applications)
- Property ownership and tenancy history
- Any other information relevant to our business relationship with you
2. How We Use Your Information
- Provide real estate services including sales, leasing, and property management
- Process tenancy and sales applications
- Process tenancy notices
- Arrange and schedule property repairs and maintenance
- Communicate with you about properties, services, and enquiries
- Conduct marketing and promotional activities (with your consent)
- Comply with legal and regulatory obligations
- Improve our website, services, and customer experience
3. Disclosure of Your Information
- Property owners, landlords, tenants, or prospective buyers and sellers
- Tradespeople, contractors, and service providers engaged for property maintenance
- Third-party service providers such as IT, marketing, or payment processors
- Financial institutions, referees, or legal representatives as authorised by you
- Government agencies or regulatory bodies where required by law
4. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage (physical and electronic) and restricted access to authorised personnel only.
While we take all reasonable steps to protect your personal information, please note that no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security, and you acknowledge that you provide information at your own discretion.
5. Access and Correction
You have the right to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate or out of date. To do so, please contact us (details below).
6. Cookies and Website Usage
Our website may use cookies and tracking technologies to enhance your browsing experience and to analyse website traffic. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly.
7. Direct Marketing
We may use your personal information to send you marketing materials about properties or services we believe may be of interest to you. You may opt-out of receiving marketing communications at any time by contacting us (details below).
8. Overseas Disclosure
In some cases, we may store or process your personal information using cloud service providers located overseas.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Antony and Edwards Real Estate Pty Ltd | A and E Property Management Pty Ltd
137 Auburn Street, Goulburn NSW 2580
Phone: [02]48269 888
Email: admin@antonyandedwards.com.au